Questions, answered.

CYME Copenhagen is a Danish, female-founded slow-fashion women’s clothing brand based in Copenhagen, Denmark. We create timeless wardrobe essentials in natural luxury materials such as cashmere, merino wool, and premium cottons, with a focus on quiet luxury, longevity and Scandinavian simplicity.

You can read more about CYME Copenhagen on our About Us page.

No - you can check out as a guest. However, creating an account makes it easier to track orders, manage returns, view your order history and save your wishlist.

We accept major credit and debit cards as well as selected local and “pay later” solutions, depending on your location. All payment options available to you will appear at checkout.

We work primarily with natural luxury fibres chosen for comfort, longevity and hand feel, including:

• Cashmere
  
• Merino wool
  
• Long-staple and Supima cotton
  
• Organic and recycled cotton
  
• Lyocell and other thoughtfully selected fibres

Some styles include a small percentage of elastane or other synthetics to improve comfort, movement and fit.

We collaborate with specialist mills and factories with deep expertise in premium textiles and fine-gauge knitwear:

• Woven styles such as shirts, denim, trousers and satin pieces are crafted in Portugal by a skilled, family-run factory.
  
• Knitwear is produced in Shanghai by a dedicated partner specialising in merino and cashmere, located close to key yarn regions and focused on precise tension and finishing.

Our approach is rooted in slow fashion and responsible sourcing. We work with certified suppliers, including mulesing-free, certified wool and carefully sourced cashmere, as well as organic and recycled cotton where possible. On selected pieces, you’ll find QR codes that allow you to trace the yarn back to its origin.

You can read more about this on our Our Approach | Suppliers | Materials page.

We don’t claim perfection, but we are committed to doing better season by season. Our focus is on:

• Long-lasting design and quality
  
• Natural, carefully chosen materials
  
• Ethical production and good working conditions
  
• A slow-fashion model with curated collections and a direct-to-consumer set-up

We believe the most sustainable wardrobe is one you wear often and for many years.

On each product page, you’ll find a size guide and fit information, including what size the model is wearing and key measurements for the garment. If you’re unsure, you’re always welcome to contact us via Contact Us for personalised sizing advice.

Each product description includes fit notes such as “true to size”, “slightly oversized” or “designed for a close fit”. We design many of our pieces to be relaxed but refined - easy to style up or down.

Always refer to the care label on your garment, but in general we recommend:

• Gentle hand wash or a delicate wool cycle (if your machine has one)
  
• Use a wool-friendly detergent
  
• Dry flat and reshape while damp
  
• Avoid hanging heavy knits, as this may cause stretching

Proper care helps your knitwear keep its shape and softness over time. And if a favourite piece ever needs mending, our repair service is here to help it live longer.

Most of our styles are machine washable. Check the care label and follow the instructions (for example, mild detergent, similar colours, turning garments inside out). On product pages, you’ll also find care details under “Materials & Care”.

Yes - our digital gift card is delivered by email and can be used on everything in the shop. If you’re unsure, feel free to contact us and we’ll be happy to help you with gifting options.

We rarely run promotions - our focus is timeless design and fair, consistent pricing all year. As a subscriber to our newsletter you receive a welcome offer on your first order, and you’re always the first to hear about new collections and pop-up events.