Customer Service

CYME Copenhagen offers inclusive sizing.
Please refer to the size charts on each product and our detailed Size Guide for measurements.

CYME Copenhagen is committed to ethical sourcing.
We partner with trusted suppliers who provide us with high-quality fibers. Read more at here.

We offer standard pickup and home delivery options, read more about our Shipping Policy

Nb. For orders placed in the period 24/11/2024 - 31/12/2024 you can exchange items until 14/01/2025

We accept returns within 14 days of purchase.
It costs 49 DKK to make a return, which will be deducted from your final refund amount. To be eligible for a return, your item must be in new condition, unused, with tags, and in its original packaging

Please start your return below.
Items must be unworn and in original condition.
Please refer to our refund policy.

We provide the option of free exchange, but only once per order.
To be eligible for an exchange, you will need to place the new order of the product in a different size or colour.

Your exchanged item must be in new condition, unused, with tags, and in its original packaging.

Please provide your new order number when creating your exchange!